DO NOT GET HOST FROM VEBNEST

14.00

DO NOT GET HOST FROM VEBNEST, These are a simple example. This company located in Pakistan with just an employee.

Support 25/04/2011 02:53 Backup Closed High

VOLGHAN Hosseini

Client 25/04/2011 02:53

Please provide us full ftp files backup of all of our domains.

We don’t have access to our ftp, kindly please solve our ftp problem or provide us a master ftp account to get our files.

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IP Address: 64.191.82.5

VOLGHAN Hosseini

Client 25/04/2011 06:00

Okay we don’t want you to solve issue, just provide a ftp access to our data, to move them.

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View Ticket #784082

Department Date Subject Status Urgency

Abuse 24/04/2011 12:24 Domains not work ftp not work Closed High

VOLGHAN Hosseini

Client 24/04/2011 12:24

Dear Support Team

All of my domains not working and ftp accounts too. When tried to use plesk built-in ftp return error.

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IP Address: 85.9.112.189

Jason Tom

Staff 24/04/2011 13:13

Have you switched off & on there DNS

Like your main domain showing default page

Thanks for Choosing VEBNEST

Best Regards

Jason

Sales & Support Manager

VEBNEST

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VOLGHAN Hosseini

Client 24/04/2011 22:40

Yes i do but nothing solved.

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VOLGHAN Hosseini

Client 24/04/2011 23:18

Please let me to use ftp at last.

VOLGHAN Hosseini

Client 25/04/2011 02:37

All of our clients moving one by one, but we cannot provide even a simple ftp access to them to transfer their files, it’s not right way please solve it.

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View Ticket #859657

Department Date Subject Status Urgency

Support 07/04/2011 07:19 error on creating mail account Closed High

VOLGHAN Hosseini

Client 07/04/2011 07:19

Hi, Dear Support Team

When i want to create an email account for domain www.volghan.net i got this error:

Error: Unable to update the mail account properties:mailmng failed: MEAOPO.Mailbox.AddMailbox failed for name=info and domain volghan.net [volghan.net]

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IP Address: 85.9.93.27

John Dairy

Staff 08/04/2011 03:02

Hello

Sir/madam we are working on it

It will take some time

When it get done we will inform you

Have some patience

Thanks for choosing VEBNEST

Best Regards

John

Sales Team

VEBNEST

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VOLGHAN Hosseini

Client 10/04/2011 09:30

Hi, Dear support team

Some of our clients use their mail accounts for business, what i must tell to them?

VOLGHAN Hosseini

Client 11/04/2011 00:00

How much i must be waiting?

What happened to email accounts?

Is this for my clients and my plan or all server clients having same?

I have about 30 clients and 50 email accounts what i must be tell to them? It’s about 4 days.

Please send an answer at last

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VOLGHAN Hosseini

Client 11/04/2011 00:05

It’s for 4 days no one can create email account, login to their web mails, receive or send mail.

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VOLGHAN Hosseini

Client 11/04/2011 15:48

Please let me know about cancellation form, i will get back my money and tell others about your services. This is my 2th ticket that did not answered for more than 4 days. Your hosting service will destroy my business.

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VOLGHAN Hosseini

Client 12/04/2011 09:59

Live Support Chat Transcript [www.vebnest.com]

Date: Tue, 12 Apr 2011 03:44:06 -0500

Name: VOLGHAN Hosseini

Email: volghan@gmail.com

Company: VOLGHAN

Chat Reference Number: 23449

|04.12.11 03:44:06| Mike: Hello VOLGHAN Hosseini, my name is Mike, how may I help you?

|04.12.11 03:44:20| VOLGHAN Hosseini: hi

|04.12.11 03:44:26| Mike: yes

|04.12.11 03:44:49| VOLGHAN Hosseini: dear mike please review this Ticket #859657

|04.12.11 03:50:36| Mike: ok wait |04.12.11 04:04:07| VOLGHAN Hosseini:?

|04.12.11 04:04:29| Mike: sir i have forward it to admin

|04.12.11 04:04:38| Mike: they will reply you shortly

|04.12.11 04:04:47| Mike: have some patience

|04.12.11 04:04:50| VOLGHAN Hosseini: dear mike

|04.12.11 04:04:59| VOLGHAN Hosseini: please a min

|04.12.11 04:05:24| VOLGHAN Hosseini: |04.11.11 00:08:01| Mike: yes sir |04.11.11 00:08:17| Mike: i have forward your ticket to server admin he will reply you shortly |04.11.11 00:09:40| VOLGHAN Hosseini: does not server admin review my ticket in these 4 days?

|04.11.11 00:12:29| Mike: sir plz just for few time now |04.11.11 00:12:36| Mike: you will get reply via ticket |04.11.11 00:13:24| VOLGHAN Hosseini: thank you mike, i have use Gmail account but my clients are forced me.

|04.11.11 00:13:32| VOLGHAN Hosseini: have a nice day/night

|04.11.11 00:13:36| VOLGHAN Hosseini: bye

|04.11.11 00:15:01| Mike: welcome |04.11.11 00:15:04| Mike: thanks |04.11.11 00:15:09| Mike: same to you |04.11.11 00:15:09| Mike: bye

|04.12.11 04:05:25| Mike: sure

|04.12.11 04:05:35| VOLGHAN Hosseini: is this your answer about 2 days ago?

|04.12.11 04:05:46| VOLGHAN Hosseini: when admin will be replay to me

|04.12.11 04:06:15| VOLGHAN Hosseini: anyway let me know how can i cancel my account and get back my money

|04.12.11 04:07:58| Mike: sir today you will get reply

|04.12.11 04:08:08| Mike: don't worry

|04.12.11 04:08:19| Mike: i will remine admin again

|04.12.11 04:08:25| Mike: to make you reply

|04.12.11 04:08:27| Mike: as soon as possible

|04.12.11 04:09:40| Mike: thanks for connecting

|04.12.11 04:09:47| Mike: have a nice day

|04.12.11 04:09:47| Mike: take care

|04.12.11 04:09:48| Mike: bye

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VOLGHAN Hosseini

Client 20/04/2011 00:26

mike: hello

volghan: hi mike

mike: yes

volghan: it’s about 10 days or more my ticket is in hold #859657

volghan: i really need an answer

mike: ok wait let me check

volghan: ?

mike: sir i have forward your ticket to server admin

mike: he will reply you shortly

volghan: dear mike you have forwarded it before

volghan: isn’t?

volghan: about 5 days ago

volghan: i need answer now

volghan: in this chat

volghan: else i will Complaints on this company

volghan: ?????

mike: i have told you that your issue will resolve soon

volghan: when?

mike: there is some issue on windows server

volghan: what means soon?

volghan: 1 day

mike: so admin is checking now

volghan: 1 week

mike: he sill resolve it soon

volghan: 10 days

volghan: 1 year

volghan: ???

volghan: change my server

volghan: change my plan

volghan: and change everything its needed to solve

volghan: 10 days without mail service?

mike: update ticket for that

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VOLGHAN Hosseini

Client 23/04/2011 03:07

Since 07/04/2011 07:19 ??????????? Without mail service

VOLGHAN Hosseini

Client 23/04/2011 03:25

Tell me your cancellation form URL, i will do it by law

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VOLGHAN Hosseini

Client 23/04/2011 05:33

I will complaint by PayPal and i will close your fake hosting account.

View Ticket #273398

Department Date Subject Status Urgency

Support 15/03/2011 11:04 Server not found www.alominmeybod.com Closed High

VOLGHAN Hosseini

Client 15/03/2011 11:04

Hi, Dear Admin

I have deleted alominmeybod.com and when i setup it again it’s not work for me, i cannot trace it.

Its common error for me, all of my domains when deleted and reinstall return this error.

Thank you,

volghan

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IP Address: 46.100.246.162

Jason Tom

Staff 15/03/2011 11:07

hello

Some error on DNS while creating that domain.

I have terminated that Re-create it.

Thanks for Choosing VEBNEST

Best Regards

Jason

Sales & Support Manager

VEBNEST

You rated this response

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VOLGHAN Hosseini

Client 16/03/2011 04:09

Dear Jason i have the same problem with all of www.mehriz.net sub-domains like img.mehriz.net and ...

This is for my customers so please do not delete them. i can’t recover its files and configuration. As i said this is common bug in my plan is it a thing wrong with me? It is happened in hosting update or re-creates process.

Please help me. Thank you

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Jason Tom

Staff 16/03/2011 08:27

http://www.mehriz.net/ is working

Sorry for Delay Response

Join me On Live Chat If you still have issue It seems your Domains are taking long time to propagate

Thanks for Choosing VEBNEST

Best Regards

Jason

Sales & Support Manager

VEBNEST

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VEBNEST Team

Staff 16/03/2011 11:45

Hi!

Site working

Best Regards

mike

Support Team

VEBNEST

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VOLGHAN Hosseini

Client 16/03/2011 11:47

Hi, Dear mike and Jason

I know site is working, sub-domains not working please check for example img.mehriz.net

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Jason Tom

Staff 16/03/2011 12:43

This message is just to let you know that I've received your ticket and I'm now actively looking into it. I will update you as soon as I have more information, or if I need further information to help troubleshoot.

Thank you for your patience!

Thanks for Choosing VEBNEST

Best Regards

Jason

Sales & Support Manager

VEBNEST

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VOLGHAN Hosseini

Client 16/03/2011 12:55

Screen shot attached.

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VOLGHAN Hosseini

Client 18/03/2011 00:48

Screen shot re-attached.

Attachments

Untitled.gif

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Rockey Ramsay

Staff 18/03/2011 00:51

hello

sir check now your issue has been resolved .

Thanks for choosing VEBNEST

Best Regards

Rockey Ramsay

Support Team VEBNEST

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VOLGHAN Hosseini

Client 18/03/2011 01:01

No not solved, please check exactly this URL http://img.mehriz.net

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VOLGHAN Hosseini

Client 18/03/2011 01:53

If it’s not solved please make a backup and re-create subdomains.

List of subdomains with #500 Errors:

img.mehriz.net

kanoon.mehriz.net

mov.mehriz.net

snd.mehriz.net

swf.mehriz.net

Thank You

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VEBNEST Team

Staff 18/03/2011 04:50

Hi!

What script you using or .net version etc...???

Best Regards

mike

Support Team

VEBNEST

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VOLGHAN Hosseini

Client 18/03/2011 17:07

This is a php site. like http://mehriz.net nothings differ in mehriz.net and its subdomains but they are not working, it is happened to me when i update php version from cgi to fast cgi, this error related to dns configuration, if it’s not solved please make a backup and re-create it.

Thank you Mike, Please Help me, my customer was so angry.

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VEBNEST Team

Staff 18/03/2011 22:15

Hi!

Which version of php you used while making these sites?

Best Regards

mike

Support Team

VEBNEST

--------------------------------

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ارائه همزمان در بیش از 70 سایت فروم (بحث و تبادل نظر تخصصی).

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